| Why should buy a car at Falmouth Toyota on Cape Cod?

Falmouth Toyota is the only family-owned Toyota dealership on Cape Cod, owned by Tom Murphy for over 40 years and now operated with his sons Matt & Tom. We are committed to honest pricing, customer trust, and reliable service, which has earned us recognition as 2021 Toyota Dealer of the Year in Massachusetts and thousands of positive reviews on Google and DealerRater. We look forward to helping you find the right Toyota and earning your business.

| What are your sales department hours?

| What is the out-the-door price when buying a car in Massachusetts?

The out-the-door price is the total cost to purchase and register a vehicle, including the sale price, taxes, and state-required fees. At Falmouth Toyota, the out-the-door price includes:

• Vehicle sale price
• $60 Massachusetts registration fee
• $75 title fee
• $35 Massachusetts inspection fee
• $195 documentation fee
• 6.25% Massachusetts sales tax

Your final price may also vary depending on trade-in value, financing terms, or optional protection plans. Our sales and finance team can provide a full out-the-door breakdown before purchase.

| What is a documentation fee when buying a car in Massachusetts?

A documentation fee (doc fee) is a standard dealership fee that covers the cost of processing vehicle sale paperwork, including title work, registration processing, and compliance documentation required by Massachusetts law.

At Falmouth Toyota, our documentation fee is $195, one of the lowest dealership doc fees in the region.

| Are there any other fee's associated with buying a car in Massachusetts?

Falmouth Toyota does not charge hidden fees. However, if you choose to finance or lease through a bank or credit union, there may be additional fees such as:

• Lease Acquisition Fee
• Loan Origination Fee

Our finance team can review all potential fees with you and help you choose the best financing or lease option for your needs.

| Can Falmouth Toyota hold the vehicle with a deposit?

Yes. Falmouth Toyota will accept a deposit to hold a vehicle once the buyer has seen the car in person and agreed on all aspects of the transaction, including:

• Vehicle sale price
• Finance or lease terms
• Trade-in value

This ensures that the car is reserved for you while the purchase is completed.

| Can I complete car purchase paperwork online at Falmouth Toyota?

Yes. Much of the car buying paperwork can be completed online before your vehicle pickup. Some documents, like final signatures required by Massachusetts law, still need to be signed in person. Completing paperwork online helps speed up the purchase process and reduces your time at the dealership.

| How is my cars trade-in value determined?

Trade-in values are based on several factors, including:

• Vehicle condition (interior and exterior)
• Mileage
• Accident history
• Current market demand
• Vehicle history reports
• Comparable vehicles selling in the region

Our sales managers use live market valuation software to ensure you receive a fair and competitive trade-in offer. Get a trade-in estimate online here.

| Do I need to clean or repair my car before trading it in?

Not necessarily. Falmouth Toyota can see past minor scratches, dents, or sandy carpets. While some repairs may increase value slightly, most improvements won't significantly raise your trade-in offer. We do ask that you remove all personal items (sunglasses, CDs, E-Z Pass, etc.) before trade-in to make the process smooth.

| Can I sell my car to Falmouth Toyota without buying another?

Absolutely. Falmouth Toyota will buy your vehicle at fair market value even if you're not purchasing another car. Our team provides a transparent appraisal process and ensures you receive a competitive offer regardless of your buying intent.

| How long is my vehicle appraisal offer good for?

Your vehicle appraisal from Falmouth Toyota is good for 2-weeks or up to 150 miles, whichever comes first.

| Can Falmouth Toyota locate a specific Toyota vehicle if it's not in stock?

Yes. If your preferred Toyota model, color, or trim isn't currently in our inventory, Falmouth Toyota can often locate the exact vehicle for you. Simply contact our sales team with the details, and we'll handle the search and coordinate delivery to our dealership on Cape Cod.

| Can I test drive a car at Falmouth Toyota without an appointment?

Yes. You can visit Falmouth Toyota on Cape Cod and test drive most vehicles without an appointment. However, scheduling ahead helps ensure the specific Toyota model or trim you want is available and ready when you arrive. Contact us online or call 508-759-1900 to make an appointment today.

| What documents do I need to bring to buy a car?

Most required documents are now available online. When visiting Falmouth Toyota, you generally only need:

• A valid driver's license
• The title to any trade-in vehicle (if applicable)

This keeps the process fast, simple, and compliant with Massachusetts law.

| How long does the whole car purchase process take from start to finish?

The purchase process can be completed in just a few hours if the vehicle is in stock with title in-hand. Our sales and finance teams work efficiently to handle all paperwork, trade-in appraisals, and financing so you can drive home your new Toyota the same day.

| Can I buy the vehicle and register it in another state?

Yes, provided Massachusetts sales tax is paid.

| How does the payoff process work if I still owe money on my current car?

If your vehicle is financed, Falmouth Toyota calculates the unpaid loan balance into the total transaction. We can pay off your remaining balance directly and obtain the title, simplifying your trade-in experience.

| Does trading in a car reduce sales tax in Massachusetts?

Yes. In Massachusetts, the trade-in value is deducted from your new vehicle purchase price before sales tax is calculated, helping you save on your total purchase.

| Will Falmouth Toyota match or beat other dealers trade-in offers?

Absolutely. We regularly match or beat competing trade-in offers to ensure you get the best value for your vehicle.

| Does the dealership handle the title and registration transfer?

Yes. We know hours spent dealing with the DMV is not anyone's idea of fun. Your sales person will work with our registration team to handle all of this for you.

| What happens if I find an issue after I take the car home?

Falmouth Toyota prides itself on its reputation for customer service earned over 40 plus years. If there is a vehicle or sale related issue after delivery, we will do everything we can to rectify the issue to the customers satisfaction. Our reputation and customer reviews are a testament to that.

| What's covered under the standard warranty?

There is a lot to cover regarding warranties. Please visit the links below for the most detailed information or contact a sales associate for details.

• New Toyota Warranty
• Toyota Certified Used Vehicle Warranty

| What is the vehicle lemon law?

The vehicle lemon law is a consumer protection law that helps people who buy or lease defective vehicles (often called “lemons”) get a replacement or refund when their vehicle has serious, recurring problems that cannot be fixed after a reasonable number of attempts.

| Can I take the car home the same day I buy it?

Yes, provided all aspects of the transaction can be completed.

| What should I expect during my vehicle delivery at Falmouth Toyota?

Vehicle delivery is a simple process at Falmouth Toyota. Your vehicle will be cleaned and fully fueled waiting for you when you arrive. Your sales associate will get any final paperwork to you then take you through the vehicle and its features. We also have a dedicated delivery tech expert – Derek, who can take you through the technical features of your new vehicle so that you feel safe and confident driving down the road.

| Does Falmouth Toyota deliver vehicles to my home?

Yes. Home delivery is available, making it easier for Cape Cod customers to take possession of their new Toyota safely and conveniently.

| What if I have questions about my new car after I leave the dealership?

We are here to help! Think of your salesperson as your dedicated Toyota helper. They are here to answer any of your questions and can be reached at 508-759-1900 or through our Contact Us page.

| How do I get to the Falmouth Toyota dealership?

Our dealership is located 1-mile South of the Bourne Bridge on MacArthur Blvd. in Bourne. DIRECTIONS