Toyota Parts & Accessory FAQs : Genuine Toyota Parts & Accessories

| How do I order a Toyota part?

To order a part, you can call our Parts Department at 508-759-1900 and a specialist will look up the correct Toyota part using your VIN to ensure proper fit and accuracy. You can also order online through our Falmouth Toyota Online Parts Store: autoparts.falmouthtoyota.com/. Simply search your vehicle, select the part you need, and submit your order. If you’re unsure which part is right, our team is happy to help.

| How long do Toyota parts take to arrive?

We keep many commonly used Toyota parts in stock. If a part needs to be ordered from the manufacturer, most Toyota parts arrive by the next business day. When you place an order, we'll provide an accurate ETA and help with faster alternatives if needed.

| What are your parts department hours?

| How do I get to the Falmouth Toyota Parts department?

Our dealership is located 1-mile South of the Bourne Bridge on MacArthur Blvd. in Bourne. The Parts counter is located in the Service Department near the cashier and service check-in desk. DIRECTIONS

| Do I need to order parts if my car is in for service?

No. Our Service and Parts Departments work together to diagnose, price, order, and install any needed parts during your service visit. We handle everything internally, so you do not need to order anything yourself.

| What is the warranty on Toyota parts?

Most Genuine Toyota Parts — whether purchased over the counter or installed by our Service Department — are backed by a 1-year, unlimited-mileage warranty. If you have questions about a specific part or accessory warranty, our team can review the details with you.

| What is your Toyota parts return policy?

Returns must be made within 30 days of purchase and include the original invoice. Parts must be returned unused, in clean, original packaging. Returns after 30 days may be subject to a 20% restocking fee. Please note: Electrical parts are non-returnable.

| Why should I buy Genuine Toyota Parts?

Genuine Toyota Parts are engineered specifically for your Toyota model, ensuring proper fit, reliable performance, and long-term durability. OEM parts maintain your vehicle's safety, value, and factory warranty. When installed at our dealership, they include Toyota-backed warranty protection and are fitted to manufacturer specifications.

| Can I bring my own parts for installation?

No. To guarantee the quality, compatibility, and warranty of all repairs, we do not install customer-supplied parts. Using verified Toyota OEM parts helps us ensure proper fitment, reliable repairs, and full warranty coverage on both parts and labor.

| Do you sell Toyota accessories?

Yes. We offer a wide range of Genuine Toyota Accessories, including appearance upgrades, protection kits, electronics, cargo solutions, and more. Accessories can be purchased through our Parts or Accessory Department, ordered online, or installed by our team for convenience and proper fit.

| What accessories are available for my Toyota?

To see the latest accessories for your specific Toyota model, use our online accessory lookup tool: falmouthtoyota.toyotaaccessoryzone.com. You can search by year and model, view current accessory options, check pricing, and explore installation packages.

| Do I need to install accessories when I buy my vehicle?

No. Accessories do not need to be added at the time of purchase. While installing them at delivery is convenient (and can be included in financing), most Toyota accessories can be installed later at our dealership. We offer professional installation, proper fitment, and warranty protection — whether it’s day one or months after you take delivery. Accessories that are installed at the time of your vehicle purchase are covered by a 3-year/36,000-mile Limited Warranty adding extra value to the purchase.

Why choose Falmouth Toyota to purchase genuine Toyota parts and accessories?

Our commitment to accuracy, education, and customer care mirrors the reputation built by our award-winning service team—recognized by organizations such as DealerRater and the Cape Cod Choice Awards. When you purchase parts or accessories from us, you get more than the right products—you get trusted guidance, Toyota-level quality, and the confidence that comes from a dealership dedicated to doing things the right way.

Recent Customer Reviews

Customers across Cape Cod rely on the Falmouth Toyota Parts Department for fast, accurate, and reliable access to Genuine Toyota Parts and Accessories. Discover why local drivers trust us for quality, transparency, and expert guidance on every part and accessory. Read our customer reviews below to see the Falmouth Toyota difference.