Toyota Service & Maintenance FAQs : Maintenance, Repairs & Recalls
At Falmouth Toyota, our Service Department is committed to providing fast, reliable, and transparent automotive maintenance for Toyota drivers across Cape Cod. Whether you're scheduling routine maintenance, checking for recalls, or visiting for diagnostics or repairs, this FAQ guide covers the most common service questions to help you understand exactly what to expect before your next service appointment.
- Toyota Service FAQ's -
| Do I need an appointment for Toyota service?
Appointments are highly recommended so we can minimize your wait time and ensure technicians, service bays, and parts are available. We do accept walk-ins for select maintenance services, but availability varies depending on the day and workload. Schedule an appointment online today.
| How do I schedule a service appointment?
It's easy to schedule Toyota service. You can book an appointment online through our website, call our Service Department at 508-759-1900, or stop by in person and we'll get you scheduled. Online scheduling is the fastest option for setting up routine maintenance, repairs, or recall appointments.
| What are your service department hours?
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 4:00PM |
| Sunday | Closed |
Pickup Until 6:00PM Inspection Hours: 8am-12pm & 1pm-4pm | |
| Where do I arrive for service?
Our dealership offers a convenient covered service drive. Just pull into one of the two garage doors at the front of the dealership and our service team will great you and get you checked in promptly.
| What is included in routine Toyota maintenance?
Routine maintenance typically includes:
- Oil and filter change
- Tire rotation
- Multi-point inspection
- Fluid level checks and top-offs
- Brake inspection
- Battery test
Exact services depend on Toyota model, mileage, and vehicle needs.
| Can I wait while my vehicle is serviced?
Absolutely. We offer a clean, comfortable waiting area with free Wi-Fi, seating, refreshments and outlets for work or relaxation.
| Do you offer loaner vehicles or shuttle service?
We offer rental vehicles for $40 per day. Our shuttle service runs from 8:00 AM to 4:00 PM for customers needing transportation while their Toyota is being serviced.
| Will I receive a price estimate before work begins?
Yes. Our advisors review all recommended services, pricing, and maintenance intervals with you before any work is performed. You'll never be surprised by unexpected charges.
| What happens if my vehicle needs additional repairs?
If our Toyota-certified technicians find anything unexpected, we will contact you first to explain the issue, provide pricing, and get your approval before proceeding.
| How do I check if my Toyota has an open recall?
You can search your vehicle's VIN on Toyota's official recall website, or you can contact our service department and we'll be happy to look it up for you.
| Are repairs for Toyota recalls free?
Yes. All safety recalls are performed at no cost to you.
| Do you perform Massachusetts State Inspections?
Yes. We are an authorized Massachusetts State Inspection Station and can complete your yearly state inspection on-site. These are completed on a first-come first-served basis.
| Who do I contact if I have questions after service?
Your service advisor or our Service Manager is available to answer any questions, review your repair order, or go over recommendations at 508-759-1900. Customer satisfaction is always our top priority.
| What if I notice an issue after leaving the dealership?
Please contact us right away. We'll review your concern, inspect your vehicle if needed, and make sure the issue is resolved promptly.
| I have a warning light on my dash, what does it mean?
To identify a warning light on your dash, visit our helpful Dashboard Light & Symbols guide. You can also check your vehicles manual or call our Service Department to schedule an appointment for us to diagnose the issue.
| How do I get to the Falmouth Toyota service department?
Our dealership is located 1-mile South of the Bourne Bridge on MacArthur Blvd. in Bourne. DIRECTIONS
Contact us with your Toyota Maintainence & Repair Questions
Call an Assistant Service Manager at 508-759-1900 or contact us online.
Why choose Falmouth Toyota to maintain or repair your Toyota?
Getting your Toyota repaired or maintained at Falmouth Toyota means trusting your vehicle to one of Cape Cod’s most experienced and customer-focused service teams. Our service department is staffed by multiple Toyota Master Technicians who use the latest diagnostic software, factory-approved tools, and a newly renovated service facility to ensure every repair is done right the first time. We never recommend unnecessary repairs, and we stand behind all of our work with transparency and integrity.
While your vehicle is being serviced, you can relax in our comfortable waiting area with complimentary coffee, cookies, fruit, Wi-Fi, and plenty of seating. Our dedication to quality and customer care has earned us numerous accolades, including DealerRater Toyota 2021 Dealer of the Year for Massachusetts and repeated recognition as the Best Service Department in the Cape Cod Choice Awards — backed by thousands of positive customer reviews and long-standing community trust.
Recent Customer Reviews
Customers from across Cape Cod trust the Falmouth Toyota Service Department for honest recommendations, skilled technicians, and a hassle-free maintenance experience. Whether you need routine Toyota service, diagnostics, or repairs, our team is committed to making every visit smooth, transparent, and efficient. Read what local drivers say about their service experience below.